Voice agent design wisdom: sometimes you need to add friction, and context selection is the real work
schwentker · x · 2026-11-01
Insights from Deepgram Speak: Cox Automotive's Jodi Blomberg notes a voice system's user and customer are sometimes different people, so deliberate friction may be needed; Doximity's Keith Roehrenbeck says dumping all data into context is the engineer's reflex — picking the right context is the real work.
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