Building an incident agent that doubts what its memory recalls
taruni05 · reddit · 2026-09-30
The author describes engineering Continuum, an incident-response agent with memory in Hindsight, after two identical-looking incidents (Redis buffer overflow vs Postgres deadlock) led to confident but wrong diagnoses. Key design choices:
- Every memory tied to a real incident ID
- Citations validated in code, not trusted from the model
- Confidence derived from past fix outcomes, not model self-reports
- "Never seen this" is a first-class, explicit result
The writeup also covers remaining pain points like silent retain failures and brittle outcome lookup.
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