Muse agent calls Xfinity, locks $85/month savings worth ~$5,118 over 5 years
alexandr_wang · x · 2026-09-16
A user had the Muse agent call Xfinity to negotiate their internet bill. The agent navigated the phone tree to a human rep, patched the user in live when it hit a verification text it couldn't read, and locked in $85.30/month savings for 5 years — about $5,118 total. The full call transcript shows the rep chatting with the agent (alias Hailey) with no idea it was AI.
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