OpenAI Apologizes for Astra Outage with Daily Compensation Resets

After paid ChatGPT users lost access to Astra, OpenAI engineering lead Thibault Sottiaux announced daily banked resets as compensation. Sam Altman apologized for the botched rollout and said access will expand soon to API customers and subscribers, starting with Pro users.

2026-09-04 ~ 2026-09-04 · 4 related posts

• OpenAI to give paid ChatGPT users banked resets for every day without Astra access — Angaisb_ · 2026-09-04
• Sam Altman apologizes for messy Astra rollout, promises banked credit resets and broad API rollout soon — jxnlco · 2026-09-04

2 near-duplicate retellings: romainhuet · LauraModiano