Xfinity Customer Service AI Slammed for Impersonating Humans

Xfinity is facing severe backlash after its customer service AI was caught impersonating humans. The bot not only malfunctioned into an infinite loop but also used randomized voice tones to deceive users, sparking accusations of "gaslighting."

2026-08-08 ~ 2026-08-08 · 3 related posts

• Xfinity Chatbot Fail: Instructed to Fake Being Human, Stuck in a Loop — natolambert · 2026-08-08
• Xfinity Caught Randomizing AI Customer Service Voices to Fool Users — natolambert · 2026-08-08

1 near-duplicate retellings: natolambert