India's tech firms optimized for cheap labor for decades — now AI makes them pay the cost

arpit_bhayani · x · 2026-11-05

Arpit Bhayani argues Indian tech companies historically solved problems by throwing more people at them, building people-dependent processes full of anti-patterns instead of efficient, automated, verifiable systems. Since AI excels at exactly the structured, automated, verifiable kind of work, most firms will struggle to make the transition: 'We optimized for the cost of people, and now we are paying the cost of that optimization.'

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