OpenAI engineer uses Codex to turn social media feedback into live bug tracker and fixes

dkundel · x · 2026-10-24

OpenAI's official account shared an internal workflow: engineer rennsong uses her "dot" to gather feedback from social media and user reports, updates a live tracker in ChatGPT Space, and investigates and fixes bugs with Codex — a concrete case of a frontier lab running issue triage and fixes through its own agent tooling.

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