Building WhatsApp agents for clients: who handles the human handoff?

flavia-f · reddit · 2026-10-21

A indie developer building WhatsApp AI agents for small businesses says the bot is the easy part — the hard part is the human side: letting client staff take over when the bot gets stuck and keeping the number connected. He's weighing whether to build the inbox himself or white-label an existing tool and bill it monthly, asking the community for best practices.

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