Shreyas: top 20% of product builders already talk to users enough — judgment matters most
annetgriffin · x · 2026-10-14
Renowned product leader Shreyas pushed back on the ubiquitous 'talk to users more' advice:
- Average product builders should indeed talk to users more
- But the top 20% already talk to users enough; more conversations yield little
- Most content and company processes are designed for the average builder
- What actually differentiates great builders is judgment
A pointed rebuttal to the 'user interviews solve everything' mantra, worth a read for builders and founders.
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