Baseten built a Slack-based 'answer factory' that learns and updates its own sources

nbaschez · x · 2026-10-09

Notion highlights customer Baseten's self-improving Q&A agent: questions come in via Slack, answers post automatically, and when the system doesn't know something, it learns and updates its sources for next time — a notable example of internal agent adoption built on Notion as the knowledge base.

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