E-commerce owner: AI makes customers more confident, not more correct

A Reddit e-commerce owner observed that over the past year customer emails have shifted from simple queries to polished AI-written messages that confidently cite nonexistent return policies and misstate his own products and terms. He argues AI makes users more confident, not more correct.

2026-10-15 ~ 2026-10-15 · 3 related posts

• E-shop owner: AI made customers more confident, citing nonexistent return laws — fomodesk · 2026-10-15
• Store owner's theory after a year of support: AI makes people confident, not correct — fomodesk · 2026-10-15

1 near-duplicate retellings: fomodesk