AI SDR handled 911 sales texts for $110 — here's every mistake it made

Bcssel · reddit · 2026-11-09

A Madrid-based business-funding seller shares real numbers from an AI agent answering US leads' texts: 911 conversations, 5,326 texts, median reply under 2 minutes, 48% reply rate within 48h, 1% opt-out, 532 human hand-offs, $110 total AI cost. What worked: warm leads only, delayed replies, one goal per conversation, number verification, capped follow-ups, never pretending to be human. Failures: a one-line prompt change caused hundreds of bad threads overnight (now replay-tested), literal misreadings of call notes, invites sent to wrong emails, and overly strict number checks. He built his whole CRM along the way.

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