ASUG Tech Connect review: SAP customers have direction, but migration and AI-readiness concerns linger
jonerp · x · 2026-11-07
Jon Reed's recap of ASUG Tech Connect 2026 finds SAP customers have shifted — no longer chasing an agentic fantasy, but with a clear direction of travel.
- A persistent gap remains between vendor keynotes and customer reality, since proper agentic deployment requires mature data, process, governance and skills backbones many orgs lack.
- Customers' priorities diverge from vendor messaging: while SAP pushes Joule Work, attendees cared more about modernizing/securing ECC systems, RISE challenges, and Business Data feature needs.
- Migration, security and AI readiness concerns linger; the open question is whether customers can change outcomes for their peers.
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