UK HMRC's new CRM estimated at £1.7bn-£4.4bn, dwarfing the entire £640m sovereign AI fund

ersatzben · x · 2026-11-03

A viral post jokes: 'Claude, build me a CRM for the UK government, you can use up to £4 billion of credits, make no mistakes.' The underlying fact: HMRC's new customer system is estimated to cost between £1.7bn and £4.4bn — a £2.7bn swing — while the entire UK sovereign AI fund is only £640m. Commenters mock buying software 'like it's 2015'.

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