Serval CEO on taking on ServiceNow with coding agents for enterprise IT
No Priors · youtube · 2026-10-29
On No Priors, Serval co-founder and CEO Jake Stauch talks with Sarah Guo and Elad Gil:
- Positioning: putting code-generation agents in the hands of enterprise IT teams to challenge ServiceNow as the system of record for automation and service management; guardrails are the product—strict deterministic approvals and full audit trails.
- ProServal: an embedded team of automation engineers providing ongoing on-site support.
- Takes: AI is the unlock for attacking ServiceNow; he's betting coding agents keep improving; consumer is a window into enterprise's future; the "SaaS-pocalypse" looks more like consolidation than collapse; background agents remain a moonshot in enterprise software.
- Also covers token-maxing budget/ROI math and hiring product-oriented engineers.
More from coding & agent
- qwen-code PR Sizes All Qwen4 Models at 1M-Token Context Window — haider1 · 2026-10-29
- AI Engineer: Make Custom Evals a First-Class Citizen, Not Bigger Models — paulabartabajo_ · 2026-10-29
- Running 55 Claude Code subagents in one workflow for batch search tasks — AlchainHust · 2026-10-29
- Free DataTalks.Club x Nebius course: production AI agents for generative media — Al_Grigor · 2026-10-29
- MCP server makes Claude/ChatGPT cite datasheet pages for every part value — Winter-Drop-1334 · 2026-10-29
- Two devs used Claude to build a browser-based PS2 emulator, TabStationToo — yousriii · 2026-10-29