User stuck with €104 of accidentally bought, unused ChatGPT credits and bot-only support
NickTsl · reddit · 2026-10-28
A Reddit user accidentally purchased 3,250 ChatGPT usage credits for €104 on October 22 via auto-reload after misreading the amount, with all credits unused. Support bots kept repeating that credits are "generally non-refundable"; after 6 days there's only a logged "refund review" and a second ticket was auto-closed as a duplicate.
The user invokes the EU's 14-day right of withdrawal and asks whether anyone has actually reached a human at OpenAI support — highlighting the lack of a human escalation path for billing disputes.
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