How Box built enterprise content agents on Deep Agents with a parent/child architecture

LangChain · x · 2026-10-28

A LangChain case study details how Box AI built its enterprise Box Agent on Deep Agents: simple requests are handled directly by the parent node without planning, while complex ones spawn child agents that distribute work behind a uniform invocation surface. The agent searches across content for 100,000+ enterprises and synthesizes thousands of documents while respecting Box's permissions model. Selection criteria were full model agnosticism and speed; the architecture evolved from single-file Q&A to RAG-based Knowledge Hubs to agents as users demanded cross-domain analysis like research synthesis and contract risk reviews.

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