Resy's scorched-earth war on booking agents sets up a clash with big platforms
matt_slotnick · x · 2026-10-27
Kevin Kwok notes Resy is going scorched-earth on anyone using agents to book reservations — sustainable only while it's small startups; soon a major agent platform will force the issue and Resy may not stomach banning millions. Matt Slotnick adds that premium restaurants treat the booking experience as part of their brand, and Resy's leverage comes from controlling premium supply, making a general restriction on agents an interesting test for the agent ecosystem.
Related event: Resy Cracks Down on AI Booking Agents as Platform Clash Looms(2 posts)→
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