Andrew Chen's Lecture 10: why daily retention gives you the wrong picture

richardreis · x · 2026-10-24

In Lecture 10 of his series — "How to Measure Product Usage Frequency (Daily, Weekly, or Monthly?)" — Andrew Chen argues you can't make a hotel booking app a daily product, and daily retention metrics can paint a misleading picture.

Key points:

Available on YouTube, Spotify, Apple Podcasts and as a written version.

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