ServiceNow ships Arc personal AI agent with Control Tower and NVIDIA enforcement
shashib · x · 2026-10-24
ServiceNow made Arc, a personal long-running AI agent inside EmployeeWorks, generally available on October 21, governed by the Super Intelligence Control Tower and enforced at runtime by NVIDIA OpenShell, with BlueField silicon-level enforcement still future.
- Included at no extra cost in Foundation, Advanced, and Prime SKUs; Mac live, Windows in weeks.
- Works across ServiceNow workflows, email, and Teams; owns goals rather than fixed steps, surfaces pending items from inbox and meetings.
- Prefers local inference on NVIDIA RTX Spark devices, escalating to frontier models for demanding tasks.
- Follows the October 15 AI Passport launch (cryptographically signed credentials), extending agent governance from software toward hardware.
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