User Says OpenAI Ads Took His Money, Then Support Went Silent for a Week

JohnnyModus · reddit · 2026-10-23

A Reddit user says he paid after seeing OpenAI ads, but account verification kept failing. Support was an AI agent that claimed to escalate the case; seven days and two more emails later, there has been zero reply — not even an automated acknowledgment. His complaint: OpenAI takes payment instantly but appears to have no human fallback for paying customers, and he warns others to stay away.

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