Lecture 8: How to talk to users before you build the wrong thing

richardreis · x · 2026-10-22

The author points out a common trap: a user is the world's leading expert on their problem but only a guesser on what you should build — he built requested features many times and nobody used them.

Lecture 8, "How To Talk to Users (Before You Build the Wrong Thing)", covers how to validate demand before building.

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