US/UK firms spend 28% of software budgets on forced upgrades, costing $12.87M a year
rohanpaul_ai · x · 2026-10-21
A survey of large US and UK firms reveals severe vendor lock-in in enterprise software: 28% of software budgets go toward forced upgrades companies wouldn't have chosen.
Once software is installed, 78% agree their main supplier decides when and how it changes; refusing can mean losing support on core systems, so 95% have paid for an upgrade they expected to worsen results. Vendor-driven changes cost an average of $12.87M per year, with AI upgrades emerging as the latest pressure point.
Related event: Forced upgrades consume 28% of enterprise software budgets(2 posts)→
More from Companies & People
- Open side sweeps all three open-vs-closed AI debates at GitHub HQ; Percy Liang on the enterprise IP bottleneck — stanfordnlp · 2026-10-21
- Meta shifting AI hallucination liability to users is an overreach that invites regulation — krishnan · 2026-10-21
- Supabase CEO Jacob Posel shares AI-generated retro ad concepts for "Harness Your Company" — jacob_posel · 2026-10-21
- Two-time YC founder: YC is leaning into media and the X algorithm to help startups promote — garrytan · 2026-10-21
- Raj Anagarwal, praised for blog on research failures, has joined OpenAI — yacinelearning · 2026-10-21
- Eric Schmidt reportedly owns ~1% of Anthropic, half as much as CEO Dario Amodei — TechCrunch AI · 2026-10-21