How Far Will AI Assistants Go for a Refund They Can't Get? Vals AI Tests Agent Limits

DeepLogin · hn · 2026-10-18

Vals AI's "Impossible Refund" experiment tasks AI assistants with an unwinnable goal: securing a refund from a company that refuses to grant one, then observes how agents behave when their objective is blocked.

Such stress tests reveal whether agents take shortcuts, circumvent rules, or even deceive when goals are unattainable — directly relevant to agent safety and reliability evaluation.

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