Small retailer team builds a shared AI knowledge base with ChatGPT DOT to drive business pivot

tickle_my_pixel · reddit · 2026-10-18

A retail shop owner shares how their small team uses ChatGPT's DOT to pivot from a mom-and-pop store to niche retail plus e-commerce. They built a shared file system where each member's DOT records meetings, summarizes decisions and logic, and answers business questions, plus AI-built internal apps maintained by one staffer.

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