Thrive Holdings benchmarks AI on real tax and IT work across 75+ firms

BorisMPower · x · 2026-10-16

Thrive Holdings released its first benchmarks built on real work from 75+ accounting and IT services firms, measuring accuracy, time, and cost.

Individual tax prep (populating Form 1040 from client docs):

Helpdesk ticket resolution:

Key takeaway: no single model wins everywhere; model choice is an operating decision trading off accuracy, time, and cost. The tests span 13 models across reasoning levels and will expand to more industries.

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