When Simple Rules Beat AI: A Frozen Ride-Hailing State Machine at Dulles
shashib · x · 2026-10-16
After a premium airport pickup froze—driver ETA stuck, support unreachable, new drivers dispatched to a nonexistent pickup for hours—the author argues these failures need no LLM, just deterministic rules: reassign on ETA slip, release on no-response, close trips via geofence timeouts, and always keep a working cancel path. Fix state machines before adding AI.
Related event: Airport ride-hail stuck for two hours prompts call for simple rules over AI(2 posts)→
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