Building a customs document cross-check agent for an African importer: architecture and pricing

momohotait · reddit · 2026-10-15

A developer seeks feedback on an AI agent for an African importer's 8-9 person customs team, where email-arrived multilingual scans are manually cross-checked and late errors cause port demurrage. Prototype (tested on real files): vision model reads docs, cross-checks are fixed code rules not the model, correction emails drafted in Outlook with human approval, answers always cite sources, team decisions remembered. Adding per-field confidence with scan crops, a reference set from worst scans, and per-container free-days countdown. Pricing $10.5K setup + $2,450/month capped at 250 files vs local salaries of $550/month. Five open questions: model tiering, M365 mailbox scoping and history search, decision memory design, solo maintenance, liability and overage billing.

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