What Makes People Trust an Agent Editing Real CMS Sites: Lessons from Building Tracy
dumpshoot · reddit · 2026-10-15
The team behind Tracy, an agent that edits Joomla and WordPress sites from plain-language requests, shares what actually built user trust: sandboxed copies instead of live sites, a single logged write path, per-turn checkpoints with diffs and undo, named Releases for rollback, and reading the site's actual structure before editing. Counterintuitively, model reasoning quality mattered little — and they dropped approve-before-edit prompts entirely, finding easy undo beats approval dialogs nobody reads.
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