User says OpenAI denied his Pro $200 grandfathering despite billing records that meet the stated criteria

IrrelevantNecessity · reddit · 2026-10-13

A user details his fight over OpenAI's Pro $200 grandfathering, with billing records and support emails.

The facts

Official rule: active Pro 200 subscription any time Sept 22–29 qualifies for the old allowance through Oct 29
He was billed $212.80 on the 6th of July, August, September, and October — no lapse, no plan change
Support first wrote in writing that his history met the date requirement, then reversed on Oct 11 without naming which criterion he failed
The same email thread granted him the one-time 62,500 credits ("$2,500 value") for being an existing Pro 200 subscriber — the system counted him as legacy for credits but not for the allowance
Support admitted it "cannot confirm the exact usage allowance multiplier applied" to his account, while the UI only shows a percentage and reset timer, never the allowance itself

Extra findings: purchased resets silently cancel the scheduled weekly reset (fine print only), and with a halved allowance each reset only refills to half. Only heavy Codex users would ever notice. He's posted #NameTheCriterion with ten written questions demanding answers by Oct 19.

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User says OpenAI denied his Pro $200 grandfathering despite billing records that meet the stated criteria

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