Dev submits detailed API bug report to OpenAI, support asks for screen recordings
taufiqintech · x · 2026-10-07
Developer taufiqintech filed feedback with OpenAI about API use cases and failures, complete with detailed logs and repro steps. OpenAI's customer support responded by asking for screen recordings of the issue — prompting the obvious question: how do you screen-record a terminal? The exchange highlights a mismatch between OpenAI's support workflows and how developers actually work.
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