IMDEA study: Claude web sends user events to Meta, TikTok, LinkedIn via server-side trackers

ZoeyPanthera · reddit · 2026-10-07

A PoPETs 2027-accepted privacy study from IMDEA Networks analyzed nine AI chatbots and found Claude's web client sending chat IDs, chat links, user IDs and email addresses to third parties like Datadog and Intercom — partly even after rejecting non-essential cookies.

Key findings:

The paper does not show conversation content going to ad networks, and Claude is not the worst offender among the nine, but the author argues this clashes with Anthropic's privacy-focused branding, posing five questions about what "user events" contain, why chat links and emails go to third parties at all, and whether paid users can get a full opt-out.

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