Ampersand launches integration infrastructure powering AI agents in Salesforce, SAP and NetSuite
SimplyAnnisa · x · 2026-10-07
Ayan Bandyopadhyay introduced Ampersand, integration infrastructure for enterprise agents, already serving 11x, Orb, and Square by enabling agents to act in systems of record like Salesforce, SAP, NetSuite, and Workday.
Key arguments:
- The "SaaSpocalypse" never happened: the world runs on CRMs, ERPs, HRISs, and ITSMs, customized beyond recognition at each customer
- System-of-record vendors are near-monopolies that never had to make their APIs and MCPs user-friendly
- Docs don't cover half the weird edge cases, and one bad write can be catastrophic
The amplified post notes the gap most agent demos skip: getting an agent to reason is one thing; reliably acting inside each customer's unique fields, permissions, and workflows is another.
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