Ampersand Builds Integration Infrastructure Powering Enterprise Agents in Salesforce, SAP and Workday
hey_abusiddik · x · 2026-10-07
A viral thread argues most enterprise AI agent demos fall apart when agents must act inside real business software — handling custom objects, permissions and workflows, then writing back correctly. Ampersand positions itself as integration infrastructure for enterprise agents, powering 11x, Orb and Square to take agentic action in systems of record like Salesforce, SAP, NetSuite and Workday. Core thesis: the SaaSpocalypse never happened, systems of record are near-monopolies with unfriendly APIs/MCPs and undocumented edge cases, and deep integration is the real moat for agentic products.
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