Loom's Atlassian Migration Turned a $20/Month Seat Into a $178 Bill, User Alleges
curious_vii · x · 2026-10-06
A user reports that after Atlassian's Loom account migration, their $20/month single-seat subscription became a $178.08 bill: six formerly free users were charged while still showing 'Invited,' despite the migration notice promising 'as much as $24.' They have cancelled the renewal and requested a refund — a cautionary tale about billing transparency in subscription migrations.
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