One outage, instant switch: near-zero friction defines the consumer AI race
Scobleizer · x · 2026-10-02
David Pawlan tweeted that when the consumer AI app "instinct" went down, he immediately switched to a rival, "muse," and picked up right where he left off. His takeaway: the consumer AI race is brutally competitive because user patience is zero and the friction of switching products is shockingly low.
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