Document the workflow before you automate it: teams skip the step agents actually need
Cue_yAppointment8127 · reddit · 2026-10-01
A developer argues on Reddit that everyone discusses agents automating workflows, but almost nobody documents the workflow first — which is exactly where his team gets stuck.
- His team runs fine manually across several browser apps, but no one has written down the actual step-by-step process.
- Attempts to automate devolve into live walkthroughs: "first I open this, then I check this — oh, actually before that..." — tribal knowledge with extra steps.
- His proposal: capture the real workflow first (have the process owner work normally while recording), produce a genuine step-by-step record, then decide what's worth automating.
- He notes existing tooling examples mostly target onboarding and SOPs, not the "capture before automation" use case.
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