Mollick: industrializing knowledge work will be as disruptive as industrial labor — AI must leave room for craft

emollick · x · 2026-09-22

Ethan Mollick argues the industrialization of knowledge work will be as disruptive as the industrialization of physical labor: once craft fields like coding, math, and social science are pressured into mass-producing standardized output with less of the craft that made work meaningful, something valuable is lost.

His key point: automation has a playbook, but augmentation does not — so we need to deliberately build AI approaches that preserve a place for craft.

Related event: Mollick: Knowledge Work Industrialization to Rival That of Manual Labor(2 posts)→

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