Freshservice MCP Server lets AI assistants manage ITSM tickets via natural language
modelcontextprotocol · reddit · 2026-09-17
A Freshservice MCP server has been published on glama.ai, enabling AI assistants to connect to Freshservice ITSM through natural language.
- Full CRUD operations on service desk tickets, assets, agents, and org data
- Cross-record search across Freshservice
- Useful for teams wiring ITSM workflows into AI agent pipelines
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