BackOps AI raises $42M Series B as one customer auto-resolves 500K+ claims with 99% no human touch
heyshrutimishra · x · 2026-09-17
BackOps AI, an agent company building the intelligence and resolution layer for businesses that make and move physical goods, announced a $42M Series B led by Insight Partners just six months after its $26M Series A.
BackOps sits across ERPs, WMSs, TMSs, carrier portals, email and spreadsheets, making decisions and carrying work to resolution. Reported results: one customer processed 500K+ claims with 99% resolved without human involvement while volume grew 150x with flat headcount; another cut a billing process from 28 hours to 14 minutes.
Related event: BackOps AI raises $42M Series B to automate supply chain operations(5 posts)→
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