Muse agent navigates Amazon support to recover $70 in credit on its own
armand_ruiz · x · 2026-09-16
A promised $70 Amazon credit never arrived, so the user had the Muse agent handle it: it opened the support chat, sat through the runaround, and got the credit processed end-to-end — requiring just one final tap from the user. A striking real-world demo of an autonomous agent handling customer-service friction.
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