AI sales agents shine at the top of funnel but lose real deals, says GTM practitioner
gogeta7124 · reddit · 2026-09-11
A GTM practitioner who has deployed sales agents in front of real buyers says the tech genuinely works at the top of the funnel — answering 11pm questions, qualifying visitors, booking calls overnight — but falls apart when a deal gets real: buyers with budgets and stakeholders want a human at the first hesitation. His setup advice: train on real sales content (pricing, product pages, common objections), trigger lead capture on intent rather than arrival, and wire in a clean human handoff. The model didn't kill the sales team; it ate the boring slice nobody liked anyway.
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