GitHub Outage Report: Network Saturation Caused 8-Hour Service Disruption

RealGeneKim · x · 2026-08-19

GitHub released a root cause analysis for the August 17 outage. The incident lasted approximately 7 hours and 47 minutes, impacting Issues, PRs, APIs, Actions, and Copilot. The primary cause was network saturation on load balancers in the Central US datacenter due to a traffic spike, compounded by an Istio sidecar pod failing to auto-scale correctly. A latent retry bug in VS Code, triggered by delayed replies, amplified traffic to the Copilot Token Service by roughly 10x. Most services recovered on the same day.

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