OpenAI’s Codex Mac app files an RMA and identifies a failing drive from motherboard diagrams
doodlestein · x · 2026-07-24
A reply highlights a practical use of OpenAI’s new Codex Mac app with computer usage: it not only filled out Samsung’s RMA paperwork automatically, but also used the user’s Supermicro motherboard diagrams to identify which of three drives was the failing one.
The anecdote suggests the agent can already handle messy real-world support workflows, not just coding tasks:
- complete a vendor return form end to end
- reason over hardware diagrams to narrow down the bad drive
- act as a general-purpose desktop helper in an ops workflow
Related event: Codex Suspected of Bricking SSD Yet Automates RMA Process(3 posts)→
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