OpenAI launches Presence to manage enterprise AI agents after they go live

xiaohu · x · 2026-07-23

OpenAI has introduced Presence, a system for managing enterprise AI agents after deployment.

The post frames the key questions it tries to solve: when an agent is connected to order and billing systems, how do you prevent it from taking the wrong action after a rule change, avoid overly broad permissions, test it on hard real cases before launch, and decide who is accountable when something goes wrong. The focus is on governance, guardrails, and operational control for enterprise agents.

Related event: OpenAI Launches Presence for Enterprise AI Agents(7 posts)→

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