Shopify Accelerates with ChatGPT Work

OpenAI · youtube · 2026-07-17

Shopify's Chris Jones explained how they restructured internal processes using ChatGPT Work: by deploying agents to handle discrete tasks and reducing reliance on engineering resources, teams can move significantly faster.

The core message is that workflows previously requiring a large support team can now be broken down into agent-driven steps, unlocking tools and automation that were previously impossible.

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