OpenAI Support Channels Appear Inaccessible
yosofun · reddit · 2026-07-11
The author reported getting stuck while updating the ChatGPT macOS desktop app, rendering ChatGPT Desktop and Codex unusable and stalling multiple active Codex projects.
They listed all exhausted support avenues: creating a Help Center ticket, the developer support page, OpenAI support forms, the Help Center homepage, the ChatGPT web widget, and migration guide pages. Every option either resulted in a 404 or lacked a way to escalate to a human agent. As a Plus subscriber, the author feels there are no effective support paths available and asks if others have experienced Codex resets or desktop update failures.
More from Apps
- Tip: keep separate Chrome, Cursor, ChatGPT, Claude and Notion profiles — msg · 2026-07-21
- Creator says success is a side effect of building in public since 2020 — ariG23498 · 2026-07-21
- AI-made 3D website turns the homepage into a three-tower mini game — techartist_ · 2026-07-21
- Tesla expands Grok in-car assistant to five Asian markets — XFreeze · 2026-07-21
- Tesla’s FSD v14 Lite is reportedly headed to 4 million older HW3 cars — MatthewBerman · 2026-07-21
- DevFest Lisbon keynote will cover Google AI Studio’s latest vibe coding and agentic AI features — gerardsans · 2026-07-21