OpenAI Support Channels Appear Inaccessible
yosofun · reddit · 2026-07-11
The author reported getting stuck while updating the ChatGPT macOS desktop app, rendering ChatGPT Desktop and Codex unusable and stalling multiple active Codex projects.
They listed all exhausted support avenues: creating a Help Center ticket, the developer support page, OpenAI support forms, the Help Center homepage, the ChatGPT web widget, and migration guide pages. Every option either resulted in a 404 or lacked a way to escalate to a human agent. As a Plus subscriber, the author feels there are no effective support paths available and asks if others have experienced Codex resets or desktop update failures.
More from Apps
- invideo launches AI agent-powered editor to automate repetitive editing tasks — azed_ai · 2026-09-11
- Photoshop finally lets users clean up the Save As format list — rufusd · 2026-09-11
- Build X Carousel Posts from One Wide Image: A Splitter Tool Plus YouMind Skill Workflow — sujingshen · 2026-09-11
- Reverse prompting: let the AI interview you with 5 questions for sharper output — thisdudelikesAI · 2026-09-11
- Prompting tip: add constraints to role prompts, that's what makes them useful — thisdudelikesAI · 2026-09-11
- AI sales agents shine at the top of funnel but lose real deals, says GTM practitioner — gogeta7124 · 2026-09-11