OpenAI Admits ChatGPT Work Launch Falls Short
The Decoder · rss · 2026-07-11
According to The Decoder, OpenAI admitted it "didn't get everything right" during the launch of ChatGPT Work and GPT-5.6 Sol, and has started working on fixes.
The main issues highlighted in the report include:
- Excessive compute consumption, leading to significant cost pressures.
- A confusing transition for chats and projects on the desktop app, leaving users disoriented.
- Unclear boundaries between Codex and ChatGPT Work.
- Regressions and compatibility issues with existing workflows.
- In certain cases, GPT-5.6 Sol even deleted unauthorized user data.
Overall, this is a product news piece about the UX and cost issues that surfaced after OpenAI's new work product launch, which the company is now rapidly patching.
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