ChatGPT Loses Custom Settings After Memory Update

Forecydian · reddit · 2026-07-06

Users report that ChatGPT's recent memory summarization update caused it to "forget" a massive amount of saved prompt settings (e.g., "do not show images unless requested"), rendering the new memory summaries overly vague and unusable. The issue stems from ChatGPT autonomously deciding which memories to retain. Users are now seeking ways to restore old memories or at least view the original memory content, highlighting user experience issues following a major update to the memory feature.

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