WhatsApp Head Says AI Agents Will Disrupt India's BPO Industry

WhatsApp's head and CRED founder Kunal Shah discussed on a podcast how AI agents threaten India's cost-advantage-based BPO outsourcing industry, with the full video of the conversation later released.

2026-09-16 ~ 2026-09-16 · 2 related posts

• WhatsApp head: AI agents threaten to disrupt India's BPO sector and bank lending — rohanpaul_ai · 2026-09-16
• Full video: Kunal Shah on AI agents disrupting India's BPO sector — rohanpaul_ai · 2026-09-16